Customer Testimonials
Our experience with Jim Taylor Ford in Ruston, La was wonderful. Greg Haddox was very helpful and answered all of our questions. I highly recommend this dealership.
Caleb Ashely was amazing to work with. Straight to the point, no pushing about other vehicles. We told him what we wanted (explorer) and what monthly payment was good for us and he made it happen and we couldn’t be happier. My wife loves her car. I wish the f150s had a good interest rate because he would get another sale from my family!
extremely good overall experience
Great experience, Mr Blackstone and Mr Maddox couldn't have been better to deal with, will definitely use these gentlemen in the future.
Easiest deal ever! Highly recommend!!
If you are in the market for a vehicle and are unsure of where to buy or what vehicle you want to buy, let me share my experience. My vehicle was a 2015 Ford Explorer XL and had served me well for ten years. The miles were adding up and I was faced with making a decision to spend money on an expensive repair or trade my vehicle in. My Explorer had served me well but I had enjoyed a few years of no vehicle payments. I finally made the decision to go to Jim Taylor Ford Lincoln Mercury to talk ...
Darren collie worked with me and did everything he could to make sure I got what I was looking for. 100% the guy you want to see if you go
Great service! Great saleman, Scott Winstead. Great finance manager, Janette Collins! Great experience!
We went to the park expecting a chill day, but thanks to Darren Collie, it became a wild ride in a brand spankin' new Mustang! Definitely request his expertise!
I have used Jim Taylor Ford 2 times for an oil change and tire rotation in my 2023 F150, I used another dealer once. Jim Taylor ford's service department was outstanding, I will not go anywhere else in the future. Great job Jesse and team!
The entire staff was extremely helpful and nice during my visit for unexpected maintenance/repair on my vehicle! It is a welcoming experience every time I am there, they all just give you the feeling of trust!
I live 30 miles from Jim Taylor Ford. There is another Ford dealer closer to me, but I will continue to use Jim Taylor for their stellar service department. Julie in the service department has literally bent over backwards to accomodate me several times when she did not have to. She knows customer service and that's what keeps me coming back.
Awesome place to buy a vehicle!!! Professional, knowledgeable, and courteous staff!!
I came in to the dealership to buy a battery for the key fob for my Lincoln, and because everyone was so polite and professional I asked about the new Lincoln Nautilus. I got Darren Collie as a salesman and he was extremely polite. He took me on a test drive and I fell in love with it! He helped make the buying process so easy! A brand new 2023 Lincoln Nautilus! He was so helpful helping me connect my phone and set everything up for me! The next morning we discovered a clip was broken. The next day Danny and ...
(Translated by Google) Excellent (Original) Exelent
Darren was super helpful and patient with us, made buying a car as easy and painless as possible.
Darren Collie did a great job on the sale of my F150. Great buying experience
Outstanding service. Truly a great help to me in a time of need. Thanks for the great service.
Friendly staff
Good ppl
Team work makes the Dream work… Thanks to the whole team….👍🏿👍🏿👍🏿
Ok
On a trip home to Louisiana from Texas my 2018 F250 had a hose on the return fuel line started to leak. I was stranded and needed to get home. Not only was Jim Taylor Ford the only Ford dealership in NE Louisiana that actually had the part, but Sheryl in the service department was extremely helpful and professional. The diesel tech “Jeff” was outstanding. They got me back on the road and I’ll always be grateful. Highly recommend this dealership for service work.
Great service
5 star salesman and finance teamđź’ś
I like going there but has been a while the service advisor are friendly,last time they went over the services they are doing not this time it was like a cold chilli night nothing not a word most of all did not put air in the tires which were low I guess they were out of air for the day not the first time this has happen but overall good job,this time just didn't get that fuzzy feeling that they were glad you came by and doing business with them
Stacy provided excellent service to our family! Thanks for making the car buying process as easy as possible, we’ll be back for our next purchase!
Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese, and Ms Jeannett were very helpful and a pleasure to work with! Make a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!
Happy Trails, the best.
Great buying experience with Jim Taylor Ford and Scott Winstead!
Awesome dealership and great people. They always take great care of us at Jim Taylor Ford in Ruston.
Took cars for maintenance. Nice waiting room and ferry service in town.
Scott and co did a great job getting me into my 22 Ranger. Production took ages but they stayed on top of it and answered all my questions and concerns.
Great place place to buy a car, truck or SUV
Quick and excellent customer service!!!
Service dept has always worked hard to get my truck into the shop when i have any issues. They work fast to resolve the issue. I use my truck to make my living. So when i need a service or repair Jim Taylor service dept work fast to keep me rolling. Thanks
Great experience. Darren is one of the most genuine sales professionals I’ve worked with. Fair prices and great quality here.
Parts man ordered needed part and got next day! Ford brand part a little more expensive than will fit (windshield washer hose) but it was perfect fit and I couldn't believe it came with exact fit push in mounting pins! Will fit I had tried was exactly that (will maybe fit), it did not!
Darren Collie went the extra mile helping me find a vehicle to fit my needs would definitely recommend for anyone looking for a vehicle quick friendly service would definitely do business again
Great information and friendly service
Great dealership from top to bottom!!
Darren Collie at Jim Taylor Ford helped us find a great deal and a safe car for our daughter! This is our 3rd purchase from Jim Taylor Ford.
I'm not a regular customer of this location, but will seriously consider it for future purchases. I stopped in recently because I had a cover dragging underneath my car from a different oil change facility in a different city. The service crew at Jim Taylor had my car up on a ramp, removed the cover, and had me on my way in about 15 minutes!
Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.
Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price
Service was excellent. They called before doing an expensive job to get o.k. They returned our car clear and looking and driving great! Thank Jim Taylor Ford!
Friendly and completed my repair in a timely manner
Thank you to Sheryl Eagle, Service Advisor and her Service Tech We were passing through Ruston pulling our rv with our f250. Sheryl got us diagnosed quickly. We were back on the road in less than 2 hours. Thank you Sheryl.
Very friendly and courteous w, service was fast and exactly the price I was quoted.
Helpful
Had exactly what I needed when I needed it
Fine people
Excellent Service!!Great Customer Service❤
Great friendly staff. Was greeted before I even opened my car door. Great facilities.
Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well
I truly have to say that Micheal in sales worked so hard to get us a not just a vehicle but a brand new vehicle. My credit is not all that great so you know how that goes . By the end of the day I left driving a 2020 Ecosport brand new . We came across bout four complications but he was willing and worked very hard to make it work and did . Thank you Micheal
Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.
Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.
Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.
Long wait. Get there early.
Could have been more forthcoming with the sale. Drove a little over an hour to look at a used truck. Test drive was good. Was told many times it had a 250 point safety inspection. Few days later I feel a pull to the left and a noise under the truck,2008 F150 LT. Apparently it had been wrecked. $1600.00 later still not right. Very disappointed with Jim Taylor Ford. Looking for an other vehicle. Only been 5 to 6 months ago. Work at Feed store in Bastrop Louisiana and see hundreds of people a week. Don't mind telling my story. Took truck back. ...
They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.
Chris Willis and Chad were great! They made buying a new car easy! And great service after the sale. Couldn't be more pleased!
Greg did an awesome job and made the process so easy on the purchase of my son and husbands new trucks, we went back two days later and I got a new Lincoln for myself. Entire staff is so friendly and helpful.
Darren collie WOW.... what an experience...?If you want to leave a dealership and be WOW’D Darren collie is your fix. Thanks for the WOW factor.
If you’re looking for great customer service and total honesty then go see Darren Collie at Jim Taylor Ford! He’s absolutely the best!
This was the most amazing car buying experience we have ever had!! ONLY ever ask to deal with Darren Collie!! He made everything so easy!!! He was a pleasure to work with, had the 2 cars we were looking at ready for us and was organized, speedy and so pleasant! In and out with our car in LESS than 2 hours!! This is the place you WANT to patronize!!
I called Darren Collie on a Thursday of one week and explained what I wanted and my price range. He sent me pictures of several SUV's, but the one that we were interested in seeing sold before my husband and I got serious about it. The very next day he sent us a picture of another one that just came on the lot. It was the one for us! He had everything ready for us when we made it to the dealership (we do not live in Ruston). It was the easiest automobile purchase I have every experienced. I ...
Bought a used Expedition with help from Darren, he was very helpful and even helped me figure out all the features on my new vehicle. Our family definitely will always shop Jim Taylor.
If you're looking to buy a new ride, you need to go to Jim Taylor Ford and ask for Darren Collie. He's the best! Patient, kind and answered all of our questions!!!