Customer Testimonials
Seth helped me out a ton, very knowledgeable. Helped me pick out a great truck.
I came in to the dealership to buy a battery for the key fob for my Lincoln, and because everyone was so polite and professional I asked about the new Lincoln Nautilus. I got Darren Collie as a salesman and he was extremely polite. He took me on a test drive and I fell in love with it! He helped make the buying process so easy! A brand new 2023 Lincoln Nautilus! He was so helpful helping me connect my phone and set everything up for me! The next morning we discovered a clip was broken. The next day Danny and ... Read More DealerRater - Aug 5, 2023
Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.
Darren collie WOW.... what an experience...?If you want to leave a dealership and be WOW’D Darren collie is your fix. Thanks for the WOW factor.
If you’re looking for great customer service and total honesty then go see Darren Collie at Jim Taylor Ford! He’s absolutely the best!
This was the most amazing car buying experience we have ever had!! ONLY ever ask to deal with Darren Collie!! He made everything so easy!!! He was a pleasure to work with, had the 2 cars we were looking at ready for us and was organized, speedy and so pleasant! In and out with our car in LESS than 2 hours!! This is the place you WANT to patronize!!
I called Darren Collie on a Thursday of one week and explained what I wanted and my price range. He sent me pictures of several SUV's, but the one that we were interested in seeing sold before my husband and I got serious about it. The very next day he sent us a picture of another one that just came on the lot. It was the one for us! He had everything ready for us when we made it to the dealership (we do not live in Ruston). It was the easiest automobile purchase I have every experienced.
I ... Read More DealerRater - Mar 12, 2019
my daughter took her 2007 ford focus in because there was issue with vehicle vibrating. service manager told her that he hooked vehicle to machine and drove and there was definitely no issues. I searched and found there is recall associated with transmission and called him back and he lied and told me that he told my daughter what problem was but it could not be fixed and that my salesperson should have told me that all ford focus shutter when braking. so if it cannot be fixed why is there a recall. issue still not resolved nor any solution given.
Bought a used Expedition with help from Darren, he was very helpful and even helped me figure out all the features on my new vehicle. Our family definitely will always shop Jim Taylor.
If you're looking to buy a new ride, you need to go to Jim Taylor Ford and ask for Darren Collie. He's the best! Patient, kind and answered all of our questions!!!
This was by far the best car buying experience I've ever had. Darren Collie made the process easy and painless. I will never go anywhere else but Jim Taylor Ford!
If you're looking for a sales team to meet your needs, this is the dealership for you. If you're looking for hard work, reliability, knowledge, and someone that will fight to get you the best deal out there, Will is your man. No questions asked.
Wow is all I can say. I had the opportunity to visit Jim Taylor in Ruston. Larry Gipson was just totally awesome. He knows his vehicles very well. His knowledge made it a lot easier for me. Thanks I will be back again for my next purchase.
With the help of Darren Collie this was the most painless car purchase I have ever made. He listened to what I needed and made it happen!
Casey is a great person and does everything he can to help his customers. Even though we just came out of bankruptcy and have low credit scores, he was willing to work with us and got us in a car that day. Most people would have turned us away and not even tried. I will use Casey for all my car deals from now on and will recommend all my friends and family to him.
My reviews will be 200 I like coming up there just to see everyone and I tell my friends about y'all I wish I could work up there
Great service during the sale. Casey Shows was GREAT! If you are in the market go see Jim Taylor Ford. Got the truck I wanted with no hassles.
I found an ad for a used pickup "Just Listed" on line and called, specifically, for the salesman who took it on trade. HIs name is Darren Collie. And I found myself on the phone with him, me all the way down on the Alabama Gulf Coast. I wound up buying the truck with Darren's honest help and answers to hafl a hundred questions. He was my eyes. He's the best! Made a scary kind of purchase into a cakewalk.
James was extremely helpful with finding me find the right car and would do business with him in the future.I would recommend him anyone looking to get a new car
Jim Taylor Ford in Ruston is my new favorite place to purchase a vehicle. My salesman was Darren Collie. He is highly recommended and cares about his customers. My previous auto dealer didn't care about the person only about the dollar. Jim Tayloe and Darren are the best!!
I haven't had anything but excellent service dealing with Darren Collie. All I done was called him and told him what I was looking for and he found it.. I don't have any plans on buying from anyone else but him. He isn't pushy he lets you make up your own mind. He is the by far the best I have ever dealt with. When I know someone is looking for a car or truck I tell them to call him. I promise you won't regret it if you call him...
excellent sales service with Darren Collie, Poor service regarding not having a second key and wanting to charge $240 dollars to make an additional key fob
Jim Taylor's Ford dealership in Ruston has once again distanced them self from their competition by surrounding themselves with extremely knowledgeable sales and management team members. Within a short amount of time we were able to work out a deal that felt like a win-win for both parties. At no point in time during our visit did we feel a pressure to buy or accept something that could look like a "bad deal".. Highly recommend this location (since we have been at others), friendly, knowledgable, helpful and professional sales team.
My husband and I came and looked at a truck at Jim Taylor. The staff was very nice and attentive. The salesman was very helpful and answered all our questions. Will definitely use them for all our vehicle purchases.
I'm not looking for a vehicle at this time but when the time comes I will come by and pay Ethan a visit. He's a great salesman
Ethan rushing has been very helpful in my search for the my perfect used truck. I am very pleased with my experience, and most certainly recommend them others
Great people to work with! Very helpful. Take their time to try to help you as much as they can. Would recommend to dealership to anyone.
If you like dishonesty, hidden fees, and no service provided upon payment this is your place. Will never spend another dollar at this dealership. Dissatisfied doesn't even begin to describe it!